The global retail market has experienced numerous ups and downs over the past decade, especially following the pandemic. Despite these fluctuations, the retail industry remains evergreen, having thrived for centuries.

Salesforce is a powerful platform, but unlocking its full potential often requires expert guidance. That's where Salesforce Consulting Partners come in. With proven expertise and deep knowledge of Salesforce's evolving ecosystem, these consultants provide tailored solutions that go beyond off-the-shelf features, ensuring your business gets the most out of Salesforce.

In a world where customers expect seamless, personalized experiences across every touchpoint, many businesses find their commerce systems disconnected. According to a Salesforce survey, 72% of these systems are fragmented, making it difficult...

Finally, on the last day of Dreamforce, developers received the much-anticipated updates designed to change the way they work with Salesforce. From faster feedback loops with LWC Local Development to AI-powered tools like Agentforce.

This dreamforce, like every Salesforce product, Marketing Cloud also received exciting updates. Now, with the power of Agentforce and new AI-driven enhancements, marketers can achieve remarkable milestones.

From autonomous AI agents to smarter prospecting tools, Salesforce introduced game-changing features designed to make sales faster, more efficient, and highly personalized. Learn about new Sales Cloud capabilities like SDR Agents, Sales Coach, and the all-new Prospecting Center, plus updates to Revenue Cloud and Sales Performance Management Suite.

Agentforce is Salesforce's innovative platform designed to create and manage autonomous AI agents that enhance productivity and streamline business processes. Powered by Data Cloud and built on Salesforce’s trusted architecture, it elevates customer service to the next level through improved interactions. 

From brand-new features like Topic Center to powerful upgrades through Einstein for Anypoint code builder, Mulesoft’s latest enhancements are designed to help developers, business users, and organizations streamline workflows, unlock valuable data, and boost efficiency like never before. 

Explore the latest Tableau innovations from Dreamforce '24, including the AI-powered Tableau Einstein, real-time insights with Tableau Pulse, and more. Discover how these updates are transforming data visualization and business intelligence, plus a preview of the upcoming Tableau Marketplace.

Discover the latest highlights from Dreamforce Day 3, including groundbreaking updates on Salesforce's AI-powered Agentforce, enhanced Marketing and Commerce Cloud features, and new developer tools designed to elevate your business productivity!

Discover Salesforce's latest innovations from Dreamforce Day 2, including the rebranding of Tableau to Tableau Einstein, AI-enhanced MuleSoft, and education sector transformation.

Explore the key highlights from Dreamforce 2024 Day 1, including the launch of Agentforce, AI-driven innovations across Sales and Service Cloud, and powerful updates to Data Cloud. Learn how these advancements can enhance business operations and customer experiences.

Concretio has officially achieved Certified Salesforce Managed Services Partner status. Find out how this new certification strengthens our support and drives better results for your Salesforce environment.

Digital transformation is all about bringing modern technology into every aspect of a traditional business. It's like giving an old car a brand-new engine, making it faster, smarter, and more efficient. In today's competition-driven market, digital transformation isn't just a fancy word; it's a must-have for staying ahead.

Concretio earns Salesforce Crest (Gold) Partner status, showcasing excellence in delivering top-tier Salesforce solutions and trusted expertise for clients.

ISVs (Independent Software Vendors) are developers who create custom and industry-specific solutions on the Salesforce platform. Businesses often hire ISVs to build applications that meet their specific requirements.

Salesforce has established itself as a global leader in customer relationship management (CRM) platform. The significance of Salesforce in business's success has cemented its position in the business landscape.

Explore the 15 best Salesforce deployment practices to seamlessly deploy Salesforce and boost your enterprise's growth. 🚀

Salesforce Marketing Cloud is a comprehensive digital marketing platform designed to help businesses create personalized customer journeys across various channels.

Comparing Salesforce and HubSpot for businesses' marketing, sales, customer service, and relationship management needs. Which one to choose? Read here.