Salesforce Implementation Services

Concretio offers Salesforce implementation services that simplify adoption, streamline processes, and maximize ROI. As a trusted SF implementation partner, we deliver tailored solutions, seamless integrations, and expert support to help your business grow.

Services We Offer for Implementing Salesforce

  • Customization

    Complete SF Customization

    Every business has unique requirements that may require customization to maximize its growth. Customization can be a significant challenge, as it requires in-depth knowledge of the Salesforce platform and can be time-consuming with loads of technical effort.

  • Salesforce Implementation Strategy and Design

    Implementation Strategy and Design

    We craft tailored Salesforce implementation strategies aligned with your business goals, ensuring efficient design, clear roadmaps, and measurable success metrics. We know how to strategize and build the design that suits just perfect to your business objectives.

  • Full Cloud Implementations

    Full Cloud Implementations

    We deliver comprehensive Salesforce cloud implementations like Sales Cloud, marketing cloud, data cloud, service cloud, commerce cloud, industry cloud, etc, ensuring integrated, scalable solutions that enhance collaboration, automate processes, and drive business growth.

Experts Eco Case Study

Client Challenge
Expert Eco was struggling with missed growth opportunities and ineffective tracking of product changes that were limiting their business expansion and operational efficiency.

Our Implementation Process
As their chosen Salesforce implementation consultant, we conducted a comprehensive assessment of Expert Eco's requirements, identified critical gaps in their existing processes, and developed a strategic implementation roadmap designed to deliver measurable results.

Technology Solutions Delivered
We implemented a custom Salesforce platform featuring advanced capabilities including digital twins technology, seamless IoT integration, and sophisticated collaboration tools specifically configured to meet Expert Eco's operational demands.

Implementation Results
The deployment immediately transformed Expert Eco's operations with streamlined workflows, real-time asset monitoring capabilities, and the activation of new revenue channels that significantly enhanced their market position.


Case Study

Salesforce Implementation for Expert Eco

Why Us?

Why Concretio should be your first choice?

Concretio, as a Salesforce implementation partner, is delivering not just the projects but also growth to businesses with the help of effective Salesforce Implementation services in India & abroad.

What’s Special about us:

  • 10+ Years of Experience

  • 30+ Successful Integrations

  • 150+ Salesforce Projects Delivered

  • 300+ Certifications Speak for Our Expertise


Salesforce Implementation Process Explained

  • Understanding the Requirements

    Identify the requirements & business goals in order to align them with Salesforce to compliment each other.

  • Drafting the Solution

    Always document the technical & functional specifications for a clear and guided implementation roadmap.

  • Personalized Solutions

    We customize the Salesforce features & workflows as per specific business needs & client preferences.

  • Complete Data Transfer

    Transfer, clean, and validate existing data into Salesforce without any mismatch or errors efficiently.

  • Complete Ecosystem

    Integrate Salesforce with existing systems & additional required tools to make the workflow smooth & more productive.

  • Testing Before Deployment

    Testing is always better to know the functionality and performance before the final deployment of the entire system.

  • Training & Grounding

    Our Salesforce implementation company helps teams with role-based training as a certified Salesforce implementation partner with optimum resource utilization.

  • Deployment

    Deploy Salesforce with minimal downtime, disruption and real time monitoring having everything under control.

  • Unmatched Support

    Provide ongoing support, optimization, updates & user assistance after launch to make it a smooth transition.

Salesforce Cloud Solutions We Implement

Sales Cloud

For boosting sales productivity with automated lead management, opportunity tracking, and advanced analytics for smarter selling.

Service Cloud

To deliver seamless customer support with smart case management, self-service portals, and omnichannel support experiences.

Marketing Cloud

To personalize customer journeys and automate campaigns for higher engagement across email, SMS, and social channels.

Data Cloud

For unifying and managing all organizational data securely, enabling real-time insights and enhanced decision-making.

Experience Cloud

For building custom, branded portals and communities for partners, customers, and employees to drive engagement.

Commerce Cloud

To launch unified B2B/B2C digital commerce experiences with scalable storefronts and integrated order management.

Our Salesforce Implementation Services for Major Industries

Other Case Studies of Our Projects

  • Logo and slogan of REsimplifi, featuring a location pin icon and text "Complete & accurate commercial real estate management on Salesforce."

    RESimplifi

    Architected & Delivered a commercial real estate solution on Salesforce. It was meant to be for OEM Licensing in the USA markets.

  • Automobili Pininfarina logo with a stylized car graphic and text about Salesforce Sales & Marketing Cloud implementation for the automobile industry.

    Automobili Pininfarina

    Automobili Pininfarina is headquartered in Munich, Germany, and has a design facility and office locations in Turin, Italy.

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Testimonials

“The Concretio team was extremely committed & responsive and most important highly talented group. They came up with innovative ways on the Salesforce platform to solve some of the complex use cases we had at Sokolove.”

Kartik Viswanadha (Salesforce MVP)

Related Blogs

  • Salesforce Data Cloud Implementation Guide

    Salesforce Data Cloud Implementation Guide for Enterprise

    Learn all about Salesforce Data Cloud Implementation with this step-by-step guide.

  • Salesforce Implementation Cost

    What is the Cost of Implementing Salesforce ?

    Know about Salesforce Implementation costs simplified for enterprise businesses.

  • Salesforce Experience Cloud Implementation Guide

    Explore Salesforce Experience Cloud implementation with the entire process explained in detail.

 FAQs

  • alesforce implementation timelines typically range from 2-12 months depending on complexity and scope:

    Simple Implementation (2-4 months) — Basic Sales or Service Cloud setup with standard configuration, minimal customization, and straightforward data migration.

    Mid-Complexity Implementation (4-8 months) — Multiple Salesforce clouds, custom workflows, third-party integrations, and advanced reporting requirements.

    Complex Enterprise Implementation (8-12+ months) — Multi-org deployments, extensive custom development, complex integrations with ERP/legacy systems, and phased rollouts across multiple departments or regions.

    Most organizations should budget 6-9 months for comprehensive implementations that include proper planning, testing, training, and change management — ensuring long-term success and user adoption.

  • Can you integrate Salesforce with existing systems?

    Yes, Salesforce integrates with virtually any existing business system through proven integration methods and secure data connections.

    Common Integrations:

    • ERP Systems — SAP, Oracle, Microsoft Dynamics, NetSuite

    • Marketing Platforms — HubSpot, Marketo, Mailchimp

    • Accounting Software — QuickBooks, Xero, Sage

    • Communication Tools — Office 365, Google Workspace, Slack

    • Legacy Databases — Custom databases, SQL Server, Oracle

    Integration Approaches:

    • Native Connectors — Pre-built integrations for popular platforms

    • Custom APIs — REST/SOAP connections for real-time data flow

    • Middleware Solutions — MuleSoft, Zapier for complex multi-system workflows

    • Data Import Tools — Automated synchronization for regular updates

    What We Handle: Data mapping, security protocols, real-time vs. batch processing, error handling, and scalability planning to ensure seamless operation across your entire tech stack.

  • Do you offer post-implementation support?

    Yes, we provide comprehensive post-implementation support to ensure your Salesforce investment continues delivering value and evolving with your business needs.

    Our Support Services Include:

    • System monitoring and proactive issue detection

    • User help desk and technical troubleshooting

    • Salesforce release management and updates

    • Performance optimization and workflow improvements

    • Ongoing user training and adoption support

    • New feature development as requirements change

    Support Options:

    • Basic — Monthly health checks and issue resolution

    • Standard — Proactive monitoring with quarterly reviews

    • Premium — Dedicated account management and unlimited support

    Response Times: Critical issues within 4 hours, standard requests within 24 hours.

    Our ongoing support protects your investment through regular health assessments, security monitoring, documentation updates, and strategic guidance — ensuring your Salesforce environment remains optimized and secure.

  • We offer flexible pricing models designed to match different project scopes, timelines, and business requirements.

    Fixed-Price Projects Complete project delivery with defined scope, timeline, and deliverables. Ideal for standard implementations with clear requirements and predictable outcomes.

    Time & Materials Hourly billing for projects with evolving requirements or ongoing development needs. Perfect for iterative implementations, complex customizations, or long-term partnerships where scope may expand.

    Retainer-Based Engagement Monthly retainer covering ongoing development, support, and optimization. Provides dedicated resources with predictable budget allocation and priority access to our team.

    Hybrid Model Combines fixed-price for core implementation with time & materials for additional customizations and enhancements. Offers budget predictability while maintaining flexibility for changing requirements.

    Pricing Factors:

    • Number of Salesforce clouds and user count

    • Data migration complexity and volume

    • Custom development and automation requirements

    • Third-party system integrations

    • Training and change management scope

    • Project timeline and resource allocation

    All pricing models include project management, comprehensive testing, deployment support, documentation, and initial user training to ensure successful implementation.

    Ready to discuss pricing for your Salesforce project? Contact us for a detailed proposal based on your specific requirements and business objectives.

  • No, we provide our Salesforce implementation consultation in India as well as the rest of the world. We have a deep understanding of international markets which helps us cater the needs of every customer irrespective of the geographical location.

  • The major challenges are data migration issues, user adoption resistance, insufficient training, and integration difficulties. Experienced partners help you mitigate these risks with a team of experts, on ground awareness and market trends. Selecting a trusted partner is crucial to handle such challenges. Thus, we take these challenges into consideration and prepare our strategy accordingly to eliminate migration errors like data breach, data loss, etc.

  • How do Salesforce implementation partners ensure data security?

    As a trusted Salesforce implementation partner, we enforce enterprise-grade security measures to protect your sensitive business data throughout the entire implementation process.

    Data Protection Protocols:

    • Encryption — All data encrypted in transit and at rest using industry-standard protocols

    • Access Controls — Role-based permissions with multi-factor authentication

    • Secure Connections — VPN and encrypted API connections for all data transfers

    • Data Anonymization — Use of masked or synthetic data during development and testing phases

    Compliance Standards:

    • Regulatory Compliance — GDPR, HIPAA, SOX, and industry-specific requirements

    • Salesforce Security Standards — Following Salesforce's security best practices and guidelines

    • Regular Audits — Quarterly security assessments and vulnerability testing

    • Documentation — Complete audit trails and security documentation

    Implementation Security:

    • Restricted Environment Access — Limited, monitored access to production environments

    • Secure Development — Sandboxes and staging environments for all testing

    • Data Backup — Regular backups with secure storage and recovery procedures

    • Team Training — Certified professionals trained in security protocols

    Legal Safeguards: Comprehensive NDAs, data processing agreements, and contractual security obligations ensure confidentiality and compliance throughout the engagement.

    Our security framework protects your data while maintaining the flexibility needed for successful Salesforce implementation.

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